Frequently Asked Questions

1. Who is Trade Supplier Australia?

Trade Supplier Australia (TSA) is a lighting manufacturer clearance and ex-factory stock outlet. We supply high-quality, Australian-compliant lighting products at heavily discounted prices.

2. Are your products new?

Yes. All products are brand new and sourced directly from the factory. Many items are clearance or excess stock, which is why we can offer them at reduced pricing.

3. Do your products meet Australian standards?

Absolutely. All lighting products listed on TSA are manufactured to meet strict Australian compliance standards.

4. Why are your prices so low?

Because TSA is a direct-from-manufacturer clearance channel, we can pass on significant savings from ex-factory stock and bulk runs.

5. Can I buy in bulk?

Yes. TSA offers deals for both single purchases and bulk orders. Stock is limited, so larger quantities are subject to availability.

6. Do you offer warranties?

Yes. All products come with the manufacturer’s standard warranty. Warranty details are listed on each product page, some products like excess clearance stock with no warranty will be listed clearly.

7. How do I place an order?

Simply add items to your cart and follow the checkout process. For bulk or project enquiries, please contact us directly at support@tradesupplier.com.au.

8. Do you ship Australia-wide?

Yes. We ship across Australia. Shipping costs and times vary depending on your location and order size.

9. Can I return items?

Returns are accepted for faulty or damaged products in line with Australian Consumer Law. Please contact us within 7 days of receiving your order to arrange a return.

10. How can I get in touch?

Contact Us